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Singapore Sprinklr Connect with Twitter

2019/11/07(Thu) 15:00 - 18:00 (GMT+08:00)

Twitter Singapore Office (Commons) (CapitaGreen, 138 Market St, Singapore, 048946, Singapore)

[Host] Sprinklr

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Event Description

Sprinklr Connect with Twitter

At Sprinklr Connect, you’ll learn best practices from the Sprinklr team and meet fellow users from a range of industries. Join us for a discussion on how to develop a unified approach to social marketing, advertising, customer care, and more – and hone your ability to create great customer experiences at every turn.

We are proud to have partnered with Twitter for this event.

  • Date: November 7th, 2019
  • Time: Door Open 2:30 PM / 3:00 - 6:00 PM SST
  • Dress Code: Business Casual
  • Location: Twitter Singapore Office

  • Opening Keynote
    • Grad Conn, CXMO, Sprinklr
  • Sprinklr Customer Sessions
    • Margery Lynn, Global Head of Social Marketing and Social Customer Experience, Grab
      • "How Grab is Driving Customer Centricity through Social Tech" - We all know that we should be monitoring social conversations. Because, customers. And, most of us are. But what businesses do with that information is what sets them apart. Learn how Grab systematically synthesises and reacts to social mentions across Southeast Asia. 
    • Manolo Winkler, Head of Global Social Media, Acer Inc.
      • "Streamlining Acer's Social Media Strategy with Sprinklr"
  • Sprinklr AI Solution Updates: "Differentiating with Artificial Intelligence (A.I)"
    • Chritoph Jourdan, Senior Manager, Solutions Consulting, Sprinklr
    • Dorothy Poon, Senior Solutions Consultant, Sprinklr
  • Closing Keynote
    • Diana Helander, Head of Marketing, Twitter
      • "Modern Customer Care on Twitter"
What to expect at Sprinklr Connect
  • Learn how Sprinklr customers leverage Sprinklr’s unified front office platform to deliver business results
  • Learn how Sprinklr together with Twitter can enhance your customer first initiatives
  • Learn how to connect Customer Service/Care with your Customer Research and Marketing functions to drive value
  • Network with like minded professionals over cocktails

***Food and beverages served throughout

Event Starts

Start Date:2019/11/07(Thu) 15:00 (GMT+08:00)

End Date:2019/11/07(Thu) 18:00 (GMT+08:00)

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Twitter Singapore Office (Commons)

CapitaGreen, 138 Market St, Singapore, 048946, Singapore

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